At TV Mount Services INC, we believe in maintaining transparent service policies and clear communication. This Refund Policy outlines the conditions under which refunds may be requested and processed. We encourage customers to review this policy before booking a service or making a purchase.

Refund Policy Overview

We aim to provide a positive experience with every service. Refund requests are reviewed on a case-by-case basis in accordance with the guidelines below.

Refund Eligibility

Refunds, when approved, are typically processed within 5 business days.

To qualify for a refund:

• The service must not have started, or the product must remain unused
• Any physical items, if applicable, must be returned in their original condition and packaging

Non-Refundable Services & Items

Refunds are not available for:

• Digital downloads or electronically delivered content
• Opened or used software or hardware
• Customized or personalized services
• Services once installation, setup, or configuration has begun

How to Request a Refund

To submit a refund request, please contact us at info@tvmountservices.net and include:

• Your order or booking reference number
• A brief explanation of the issue
• Supporting details or documentation, if applicable

Our team will review your request and notify you of the outcome.

Refund Processing

• Approved refunds are issued within 5 business days
• Refunds are returned to the original payment method used at checkout

If a refund does not appear within the expected timeframe:

1. Check your bank or payment account again
2. Contact your credit card provider
3. Reach out to your bank for additional information

If you still need assistance, please contact us directly.

5. Contact Information

If you have questions or concerns regarding this Privacy Policy or how your information is handled, you may contact us at:

Email: info@tvmountservices.net